Responsibilities:

• Responsible to review & formulate operations procedures to ensure that e-Banking services are complied with regulatory requirements and internal policies
• Develop and manage project development plan, monitor the progress and ensure new services / initiatives are effectively implemented and reviewed
• Work closely with internal stakeholders / product managers on project planning and execution, benchmark with best market practice and excellent customer experience
• Assist to drive the business opportunity and propose innovative ideas to improve the platforms’ attractiveness and competitiveness
• Liaise with external vendors / suppliers & users to ensure business requirements are well defined, e-channel services are provided satisfactorily
• Manage & handle customers enquiries & complaints with quality services

 Requirements:

• University degree in Business Administration, Marketing, Computer Science, e-Commerce or related disciplines
• Minimum 3 – 5 years relevant experience from banking or financial industry with proven track records in internet / mobile banking services management including online security, fraud monitoring & development related projects
• Self-motivated, organized, creative with excellent problem solving skill
• Be a good team player with strong analytical mindset plus able to manage multiple projects
• Good communication and interpersonal skills with excellent command of English and Chinese in both spoken and written, including Mandarin
• Candidate with less experience will be considered as Assistant Manager

Interested parties please send your FULL RESUME (in MS Word format) with availability, current and expected salary to keith.tong@levin.hk or you can call us at (852) 2520-0284 for more information.

For more job opportunities, please visit our career wonderland at http://www.levin.com.hk