Assistant Manager – Retail Operation & Sales (Cosmetics Co)

Assistant Manager – Retail Operation & Sales (Cosmetics Co)

RESPONSIBILITIES:

  • Manage the retail sales and operation activities for the beauty counters/ stores and Travel Retail (TR) in Hong Kong and Macau.
  • Lead frontline sales team to achieve sales target and excellent customer experience.  Highly motivate the sales performance and morale for front-line staff by effective commission plan, incentive program and various kind of sales strategies.
  • Plan, manage, recruitment, mobility, rotation & monitor manpower arrangement and roster for frontline staff.
  • Plan and implement sales and operational strategies to achieve business objectives.
  • Execute efficiently the CRM programs at front-line level to increase sales and customer loyalty.
  • Manage stock replenishment, allocation and inventory level.
  • Work closely and communicate with Marketing & Training Team to enhance the counter & store image, effective promotion execution, store sales performance and service standard.
  • Analyze sales, stock and operation performance by analytical reports and share insights with HQ, top management, marketing team, training team and related parties

REQUIREMENTS:

  • Degree holder with minimum 5 years of experience in retail operation or store management
  • Preferably in luxury beauty or related industries.
  • Good command of spoken and written English and Chinese.
  • Excellent communication and interpersonal skills.
  • High proficiency in developing analytical report with insights.
  • Solid experience in leading frontline staff for customer service enhancement and executing CRM and Marketing activities at front-line level effectively.
  • Proficient in MS Office (Word, Excel and PowerPoint)

Interested parties, please send full cv to coco.lam@levin.hk or contact us at 2520 0876.

38-40K (Nego.)

5

Degree

Kowloon


Enquiry: 2520 0876

To apply for this job, please send your CV to coco.lam@levin.hk


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