Associate Butler to VIP (Guest Relations & Housekeeping) – Club

Associate Butler to VIP (Guest Relations & Housekeeping) – Club

Responsibilities

  • Meet guests when they arrive and getting them settled in their rooms
  • Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
  • Ensure room housekeeping at the most convenient time for guests
  • Ensure guests’ rooms are clean and tidy up when necessary
  • Recommend and arrange amenities for guests
  • Remain well-groomed at all times
  • Perform all duties with discretion, professionalism and a pleasant demeanor

Requirements

  • Experience as a Butler or similar role in the hospitality industry
  • Strong multi-tasking skills
  • Commitment to a high level of customer service
  • Strict attention to detail
  • Ability to handle sensitive matters with efficiency and discretion
  • Knowledge of food and wine pairings is a plus
  • Able to communicate in English and Chinese effectively

職責範圍

  • 到達時與客人見面並讓他們安頓在房間裡
  • 通過了解他們的喜好,過敏等來預測客人的需求
  • 確保在最方便的時間為客人提供客房清潔服務
  • 確保賓客房間乾淨整潔
  • 為客人推薦和安排便利設施
  • 隨時保持穿著整齊
  • 以謹慎,專業和愉悅的態度履行所有職責

 

職位要求

  • 在酒店業擔任管家或類似角色的經驗
  • 強大的多任務處理能力
  • 致力於高水平的客戶服務
  • 嚴格注重細節
  • 能夠高效,謹慎地處理敏感問題
  • 對食物和酒類搭配有一定的了解優先
  • 能以中英語有效地溝通

Enquiry: 2520 0845

To apply for this job, please send your CV to joan.c@levin.hk


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