Responsibilities:

• Act as the Key Focal Point to the assigned Key Customers;
• Handle customer enquiries and complaints;
• Co-ordinate sea or air bookings to fulfill customer needs;
• Handle full set of documents;
• Coordinate and liaise with cross-functional departments toward the aim of sustaining the highest customer satisfactory level

Requirements:

• Diploma or above in Transport, Logistics, Supply Chain Management or related disciplines is preferred;
• 3-year hands-on experience in the field of Freight Forwarding;
• Good command of both written and spoken English and Putonghua;
• Self-motivated, responsible and a good team player;
• Proficient in Microsoft Office applications.