It is noticed that recently our company was quoted by unauthorized parties through Whatsapp claiming to help others to search for full-time or part-time jobs. Fraud name cards with logo and website were even provided in the messages. The issue has been reported to the Police.

We hereby alert all parties to pay special attention to suspicious messages using our company name. In case of doubt, please feel free to contact us at (852) 2854-2228 for clarification.

Customer Service Specialist, APAC (Garment Buying Office)

Customer Service Specialist, APAC (Garment Buying Office)


  • Handle daily B2C customer inquiries and complaints via calls, emails and e-commerce platforms regarding per-sales enquiries and after-sales issues;
  • Follow up B2C after-sales service issues include but not limited to delivery, order cancellation, return, and refund arrangement;
  • Manage order processing cycle with other departments in SAP
  • Support daily CS operations;
  • Prepare reports for managerial use;
  • Preparing various reports by tracking, consolidating, and summarizing databases
  • Provide support to our business customers and to internal business units
  • Assist CS Manager in delivering quality service to internal and external customers
  • Support ad-hoc projects as assigned


  • Degree holder or above
  • 1-2 years’ working experiences.  Customer service experience is a plus.
  • Experience in SAP would be an advantage
  • Proactive, pleasant personality and good team player
  • Able to work in a fast-paced and energetic working environment
  • Good command of English and Chinese languages, both spoken and written
  • Good PC skill and knowledge


*** Pls send CV to or contact us at 2520 0845 for more information.

15,000 - 20,000

1-2 years’ working experiences


Kowloon Bay

Enquiry: 2520 0845

To apply for this job, please send your CV to

Comments are closed.