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We hereby alert all parties to pay special attention to suspicious messages using our company name. In case of doubt, please feel free to contact us at (852) 2854-2228 for clarification.

Deputy General Manager – Retail Business Management, Operations Management (sizable PRC Bank)

Deputy General Manager – Retail Business Management, Operations Management (sizable PRC Bank)


  • Report to the Head of the Retail Banking business and manage/lead the teams
  • To drive the customer experience journey with retail banking operations, card operations & related system development according to the latest market trends and business development needs
  • To formulate and deliver strategies and annual business plans to support bank’s overall business goals and directions
  • Develop and maintain partnerships with different stakeholders to ensure the achievement of KPIs and a high standard of service level


  • Degree holder in Business Administration or related disciplines
  • At least 10 years of solid experience in retail banking function
  • Strong in market sense and related change management exposure
  • Maintain up-to-date knowledge of requirements and practices in the retail banking area
  • Passes in HKSI Examinations (Qualified under SFO for handling Regulated Activities Types 1, 4) a must
  • Strong leadership and management skills
  • Good command of Chinese (including Putonghua) and English

Interested parties please send your full CV to or contact us at 2520 0103 if you have any questions.


10 years

Degree or above

Causeway Bay

Enquiry: 2520 0103

To apply for this job, please send your CV to

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